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warning EXTERNAL_URL_IN_CONTENT

External URL or Email in Content

What this means

Descriptions and bullets cannot contain hyperlinks, email addresses, or off-Walmart contact info.

Why this happens

Walmart Seller Center validates descriptions against length limits, prohibited HTML, and content policies. Active scripts, external resources, off-platform redirects, or excessive promotional copy trigger this.

How to fix it

  1. Strip JavaScript, iframes, and active content. Most channels accept basic HTML formatting only.
  2. Trim to channel-specific limits (most: 5,000 chars for full descriptions).
  3. Remove off-channel checkout links — descriptions can't redirect away from the platform.
  4. Replace promotional 'Buy now!' style copy with descriptive product information.
  5. Re-submit and verify in the next processing cycle.

Common pitfalls