Product feed not updated in 7 days

TikTok flags catalogs as stale when no update has been pushed for 7+ days, since prices and inventory drift. Enable scheduled updates or push manually.

Specific issue affecting how TikTok Shop / TikTok Catalog Manager processes your product data — see the linked official article for the exact mechanism and fix.

1. Open the linked TikTok Shop / TikTok Catalog Manager help article for the specific resolution steps.
2. Identify which products are affected via Seller Center / Ads Manager → Catalog → Diagnostics.
3. Make the necessary corrections in your product data feed.
4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

• Assuming the issue auto-resolves — most issues require active correction