Feed file in unsupported format

TikTok catalogs accept only CSV, TSV, XML, or GZIP feed files. Anything else (XLSX, JSON, ODS) is rejected at upload.

Specific issue affecting how TikTok Shop / TikTok Catalog Manager processes your product data — see the linked official article for the exact mechanism and fix.

1. Open the linked TikTok Shop / TikTok Catalog Manager help article for the specific resolution steps.
2. Identify which products are affected via Seller Center / Ads Manager → Catalog → Diagnostics.
3. Make the necessary corrections in your product data feed.
4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

• Assuming the issue auto-resolves — most issues require active correction