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warning ITEM_GROUP_ID_INVALID

Item group ID invalid

What this means

CAT_VALIDATION_ERROR_ITEM_GROUP_ID_INVALID fires when item_group_id is malformed or longer than the allowed character count. All variants of one base product (sizes, colors) must share an identical item_group_id so Snap can group them in dynamic ads.

Why this happens

Snap Catalog Manager uses identifiers (GTIN, MPN, brand, SKU) to match catalog records. Issues come from invalid format (non-numeric in a GTIN field), brand-GTIN mismatches in GS1's database, duplicate IDs across SKUs, or missing required identifiers for the category.

How to fix it

  1. Verify GTIN ownership using GS1 GEPIR (https://gepir.gs1.org) — confirms which brand legitimately owns the code.
  2. Strip non-numeric characters from GTINs: no dashes, no letters, no spaces.
  3. Check ID lengths: UPC = 12 digits, EAN-13 = 13 digits, ISBN-13 = 13 digits starting 978/979.
  4. If your product is private-label without a real GTIN, request the channel's GTIN exemption process rather than fabricating one.
  5. Re-submit; new identifiers take 24–72 hours to propagate.

Common pitfalls