← All disapproval codes
critical FEED_FILE_EMPTY_OR_UNPARSEABLE

Feed file empty or unparseable

What this means

CAT_FEED_FILE_NO_DATA fires when Snap fetches the feed URL but the file is empty, truncated, or cannot be fully parsed as CSV/TSV/XML. Confirm the endpoint serves the entire file with the correct Content-Type and encoding.

Why this happens

Specific issue affecting how Snap Catalog Manager processes your product data — see the linked official article for the exact mechanism and fix.

How to fix it

  1. Open the linked Snap Catalog Manager help article for the specific resolution steps.
  2. Identify which products are affected via Snap Business Manager → Catalogs → Diagnostics.
  3. Make the necessary corrections in your product data feed.
  4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

Common pitfalls