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critical FEED_ENCODING_NOT_UTF_8

Feed encoding not UTF-8

What this means

Feed must be UTF-8 (or ISO-8859-1 for Google TSV Excel exports); other encodings cause ingestion failures.

Why this happens

Specific issue affecting how Pinterest Catalogs processes your product data — see the linked official article for the exact mechanism and fix.

How to fix it

  1. Open the linked Pinterest Catalogs help article for the specific resolution steps.
  2. Identify which products are affected via Pinterest Business → Catalogs → Data sources.
  3. Make the necessary corrections in your product data feed.
  4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

Common pitfalls