Trademark or Intellectual Property Infringement

Your offer uses a third-party trademark in a way the trademark owner has restricted. Microsoft honors trademark complaints filed through their IP intake form and disapproves matching offers automatically.

Brand owner filed a trademark complaint with Microsoft; you are using their mark without authorization (or in a market where they restrict use). Common with luxury, cosmetics, and electronics brands. Codes 285 (Compatible Use) and 286 (Relevant Use) are exceptions for resellers with proof.

1. Identify which brand triggered the disapproval in MMC notes
2. If authorized reseller, submit authorization letter via Microsoft trademark exception form
3. Remove unauthorized brand mentions from title/description
4. Use "Compatible Use" exception for accessories (e.g., "case for iPhone")

• Brand owner can re-file complaints, requiring repeated appeals
• Generic compatibility wording often resolves accessories