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warning Reason Code 19 / 50 - Repeated punctuation or symbols

Repeated Punctuation or Symbols

What this means

Titles and descriptions cannot use repeated punctuation, exclamation marks, ellipses, or decorative symbols. Microsoft considers these promotional gimmicks that degrade ad quality.

Why this happens

Feeds inherited from email-marketing copy ("Sale!!!"), use of unicode bullets/stars (★ ★ ★), trailing ellipses, multiple question marks, or ASCII art. Often introduced by upstream PIM systems formatted for storefronts where these are tolerated.

How to fix it

  1. Strip all repeated !, ?, ., - characters from title and description fields
  2. Remove decorative unicode symbols and emoji
  3. Use one exclamation point at most, ideally none in titles
  4. Add a feed-level regex transformation in your feed manager

Common pitfalls