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critical missing_gtin

Missing GTIN

What this means

Microsoft requires GTINs to match products against its catalog. Missing GTINs result in disapproval, identical to Google's policy.

Why this happens

Same root causes as Google's missing GTIN: empty field, wrong field used, or a private-label product without a real GTIN.

How to fix it

  1. Add the GTIN to the gtin attribute. Microsoft accepts UPC, EAN, ISBN, and JAN.
  2. If no GTIN exists, set identifier_exists to FALSE and supply both brand and mpn.
  3. Validate check digits before submission.

Common pitfalls