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critical Reason Code 8234 / 8246 - Nudity or offensive image

Image Contains Nudity or Offensive Content

What this means

Your product image was flagged by Microsoft's image classifier for containing nudity, suggestive content, or otherwise offensive material. This includes lingerie, swimwear, and certain artistic images that exceed thresholds.

Why this happens

Lingerie, swimwear, intimate apparel, or art prints triggering false positives in image ML models. Also caused by tight-fit fitness apparel, body-care products with skin imagery, or anatomical medical products (e.g., bras for mastectomy patients).

How to fix it

  1. Replace with images showing product on hangers/mannequins if possible
  2. Use product-only flat-lay photography
  3. Crop tightly to product, avoid wide body shots
  4. Submit appeal with policy citation if the product is non-adult

Common pitfalls