Restricted or prohibited product

Meta has flagged your product as falling into a restricted category — common offenders include weapons, tobacco/vaping, supplements making health claims, adult products, and CBD. Some categories are outright banned; others need pre-approval.

Meta runs an ML classifier across product titles, descriptions, and images. Trigger words ("detox", "miracle", "pre-roll", "unregulated") in copy can wrongly classify a benign product. Sometimes the image alone (e.g., a knife photo) triggers it.

1. Review the product title, description, and image against Meta's Commerce Policies. Look for words and visuals that match restricted categories.
2. Rewrite copy to remove ambiguous trigger language — substitute health claims with descriptive product attributes.
3. If your product is actually permitted but mistakenly flagged, request a manual review through Commerce Manager.
4. For genuinely restricted categories (alcohol, supplements with claims), get pre-approval through Meta's gated category program before listing.
5. Some categories cannot be listed at all on Meta — accept this and exclude them from the Meta feed.

• Using "organic" or "natural" in a way that implies health benefits
• Including images of products in restricted contexts (e.g., bottles in bar settings)