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critical INVALID_UTF_8_ENCODING_IN_FEED

Invalid UTF-8 encoding in feed

What this means

Feed file is not encoded in UTF-8 (or has wrong Content-Type), causing character corruption.

Why this happens

Specific issue affecting how Meta Commerce Manager processes your product data — see the linked official article for the exact mechanism and fix.

How to fix it

  1. Open the linked Meta Commerce Manager help article for the specific resolution steps.
  2. Identify which products are affected via Commerce Manager → Catalog → Diagnostics.
  3. Make the necessary corrections in your product data feed.
  4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

Common pitfalls