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critical FEED_FILE_FORMAT_NOT_SUPPORTED

Feed file format not supported

What this means

Feed is in an unsupported format such as HTML or PDF; Meta accepts CSV, TSV, XLSX, XML, or Google Sheets.

Why this happens

Specific issue affecting how Meta Commerce Manager processes your product data — see the linked official article for the exact mechanism and fix.

How to fix it

  1. Open the linked Meta Commerce Manager help article for the specific resolution steps.
  2. Identify which products are affected via Commerce Manager → Catalog → Diagnostics.
  3. Make the necessary corrections in your product data feed.
  4. Re-upload the corrected feed and verify the issue clears in the next processing cycle (typically 4–24 hours).

Common pitfalls