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critical 12469034

How to fix: Restricted GTIN

What this means

The GTIN falls within a numeric range reserved by GS1 for future use and cannot be submitted to Merchant Center.

Why this happens

Product identifiers (GTIN, MPN, brand) anchor Google's matching of your product to its catalog. Issues here typically come from non-numeric characters in GTIN, mismatched UPC vs EAN length, brand-GTIN ownership conflicts in GS1's database, or duplicate GTINs across multiple SKUs.

How to fix it

  1. Verify the GTIN ownership using GS1 GEPIR — confirms which brand legitimately owns the code (https://gepir.gs1.org).
  2. Strip all non-numeric characters from GTIN values: no dashes, no letters, no spaces.
  3. UPC = 12 digits, EAN-13 = 13 digits, ISBN-13 = 13 digits starting with 978/979.
  4. If the product is private-label without a real GTIN, request a GTIN exemption rather than fabricating one.
  5. Re-upload your corrected feed; new identifiers take 24–72 hours to propagate.

Common pitfalls