← All disapproval codes
warning missing tax information

Missing tax information (US)

What this means

Google flagged US-targeted products because no sales-tax information was available for them. This check is largely retired: since July 2025 Google no longer asks US merchants for sales-tax settings or the tax attribute and estimates tax from the shopper's location instead. If you still see this issue, the account or feed is on an older configuration, or the product is really failing a related price or landing-page check.

Why this happens

Historically the cause was simple: tax was never configured at account level in Merchant Center and the feed carried no tax attribute for the states where you collect. Today it usually means a feed built from an old template, a platform integration that still submits retired tax data, or an issue date that predates Google's July 2025 change and has not been re-processed yet.

How to fix it

  1. Open the product in Merchant Center Diagnostics and check the issue date. If it predates July 2025, re-upload the feed or wait for the next scheduled fetch; retired tax checks clear when the items are re-processed.
  2. Remove the tax and tax_category attributes from US-targeted feeds if your platform still emits them. Google ignores them now, but stale values can confuse other checks.
  3. Keep the price attribute tax-exclusive for the United States and Canada, and show applicable taxes on your checkout page.
  4. For VAT and GST markets (United Kingdom, EU countries, Australia and others) include the VAT or GST in the price attribute and make sure the landing page shows the same tax-inclusive price.
  5. If the product stays disapproved, look for a Price mismatch or Landing page issue on the same item; those are the live checks that replaced tax validation.

Common pitfalls