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critical 12157544

How to fix: Missing shipping costs

What this means

Neither account-level shipping settings nor a per-product shipping attribute provides a cost.

Why this happens

Shipping issues come from missing shipping cost on a feed that requires it, mismatch between feed shipping cost and the actual cost on the landing page, missing shipping settings in your account, or invalid shipping_weight format.

How to fix it

  1. Set up account-level shipping settings in Merchant Center → Tools → Shipping and returns.
  2. If you offer flat-rate shipping, you can omit per-product shipping. Otherwise submit shipping cost in the feed for every applicable product.
  3. Make sure feed shipping = checkout shipping. Buyers pay what your feed says, not what the cart calculates.
  4. Use weight-based or zone-based rules for accurate cost calculation.

Common pitfalls