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critical 15092852

How to fix: Can't access product images

What this means

Google's crawlers are blocked from fetching the product images entirely (CDN auth, hotlink protection, IP blocking).

Why this happens

Image issues come from URLs that don't load, file formats Google doesn't accept (only JPEG/PNG/GIF/BMP/TIFF/WebP up to a size limit), images smaller than the minimum size, or images that violate Google's content rules (text overlays, watermarks, generic placeholders).

How to fix it

  1. Verify the image_link URL loads in a private/incognito browser session.
  2. Check image dimensions: at least 100×100 px (non-apparel) or 250×250 px (apparel). Aim for 800×800+ for best quality.
  3. Remove any promotional text, watermarks, retailer logos, or call-out badges from the image.
  4. Use unobstructed product-only photography for the main image. Lifestyle shots can go in additional_image_link.
  5. Re-upload the feed; image changes propagate within 24–48 hours.

Common pitfalls