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critical 10073

Description exceeds character limit

What this means

Error 10073 fires when the listing description exceeds eBay's character limit (currently 500,000 characters including HTML). Listings with descriptions longer than this are blocked.

Why this happens

Heavy template-driven listings with embedded fonts, large inline images encoded as base64, and giant footer disclaimers can hit 500K. Active Content (JavaScript) is also banned even before length, but length is a separate trigger.

How to fix it

  1. Strip inline base64 images - host them on a CDN and reference by URL.
  2. Remove redundant footer copy and FAQ that's not unique to the product.
  3. Drop any JavaScript or Active Content (also covered by error 353).
  4. Use eBay's mobile-friendly description guidelines to keep it lean.
  5. Resubmit once under the limit.

Common pitfalls