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warning 21919107

Condition description exceeds 1000 characters

What this means

eBay limits the optional Condition Description to 1,000 characters. Error 21919107 fires when the value is longer, and the listing is blocked until it's trimmed.

Why this happens

Sellers often paste full inspection notes, photos-of-defects descriptions, and return policies into Condition Description. Used-goods and refurbished categories see this most because sellers want to be transparent about wear.

How to fix it

  1. Trim Condition Description to under 1,000 characters.
  2. Move policy text and photos to the main listing description, not condition.
  3. Use bullet points to fit more in fewer characters.
  4. Apply a feed-side truncation rule to the Condition Description column.
  5. Resubmit once trimmed.

Common pitfalls