← All disapproval codes
critical 23005

Best Offer auto-accept lower than auto-decline

What this means

Error 23005 means the listing's auto-accept Best Offer price is lower than the auto-decline price, which is logically inverted. Errors 22003, 22005, and 23004 cover related Best Offer pricing misconfigurations.

Why this happens

Feed transformations that calculate auto-accept and auto-decline as percentages of the base price often produce inverted pairs when the base price is unusual. eBay enforces accept >= decline strictly.

How to fix it

  1. Audit any product where auto-accept < auto-decline.
  2. Set auto-decline to 70-80% of Buy It Now and auto-accept to 90-95% (or your preferred ratio).
  3. Add a validator that fails the row if accept < decline.
  4. Make sure both values are below the Buy It Now price.
  5. Resubmit and confirm error 23005 clears.

Common pitfalls