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critical 21961

Error 21961 — Warning. Your item has been listed but some values have been changed

What this means

Warning. The condition attribute is not allowed for items listed as Digitally Deliverable. Your item has been listed, but the value you supplied for Condition has been removed.

Why this happens

Most eBay categories require a condition value (New, Used, For Parts, etc.), and the allowed values vary by category. Missing or invalid conditions block the listing.

How to fix it

  1. Look up valid ConditionID values for your category via the GetCategoryFeatures API or eBay's category-feature reference.
  2. Most categories use: 1000 (New), 1500 (New other), 2000 (Manufacturer refurbished), 2500 (Seller refurbished), 3000 (Used), 7000 (For parts/not working).
  3. Some categories (e.g., trading cards, collectibles) have specialized condition codes — use the category-specific values.
  4. If the condition is 'Used', also fill in ConditionDescription with details on wear/damage.

Common pitfalls