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critical 21698

Error 21698 — Item condition is required

What this means

Item condition is either missing or invalid.

Why this happens

Most eBay categories require a condition value (New, Used, For Parts, etc.), and the allowed values vary by category. Missing or invalid conditions block the listing.

How to fix it

  1. Look up valid ConditionID values for your category via the GetCategoryFeatures API or eBay's category-feature reference.
  2. Most categories use: 1000 (New), 1500 (New other), 2000 (Manufacturer refurbished), 2500 (Seller refurbished), 3000 (Used), 7000 (For parts/not working).
  3. Some categories (e.g., trading cards, collectibles) have specialized condition codes — use the category-specific values.
  4. If the condition is 'Used', also fill in ConditionDescription with details on wear/damage.

Common pitfalls