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critical 21528

Error 21528 — Input Product.Weight is required

What this means

Please specify an Input Product.Weight for which related products can be computed.

Why this happens

eBay shipping errors stem from missing/invalid shipping service codes, incorrect package dimensions, weight outside service limits, or destinations not allowed for the shipping service selected.

How to fix it

  1. Use valid ShippingServiceCode values from the GeteBayDetails API — these vary by site (US, UK, etc.) and change periodically.
  2. Provide accurate package dimensions (L×W×H) and weight — eBay calculates rates and rejects out-of-bounds values.
  3. Don't ship to destinations the carrier doesn't serve — use ExcludeShipToLocation to remove unserviceable countries/regions.
  4. Set up a shipping policy in Seller Hub → Business Policies — much easier than per-listing shipping settings.

Common pitfalls