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critical 13030

Error 13030 — The weight for the item is too high

What this means

Unable to calculate shipping costs since the weight of the items is too high or too many items were selected. Please contact the seller to determine the shipping price.

Why this happens

eBay shipping errors stem from missing/invalid shipping service codes, incorrect package dimensions, weight outside service limits, or destinations not allowed for the shipping service selected.

How to fix it

  1. Use valid ShippingServiceCode values from the GeteBayDetails API — these vary by site (US, UK, etc.) and change periodically.
  2. Provide accurate package dimensions (L×W×H) and weight — eBay calculates rates and rejects out-of-bounds values.
  3. Don't ship to destinations the carrier doesn't serve — use ExcludeShipToLocation to remove unserviceable countries/regions.
  4. Set up a shipping policy in Seller Hub → Business Policies — much easier than per-listing shipping settings.

Common pitfalls