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critical 5005

Error 5005 — Merchant ID mismatch

What this means

The Merchant Identifier in your feed doesn't match the Seller Central account you're submitting from. Authentication fails.

Why this happens

Multi-account setups where the wrong merchant_id was hardcoded in the feed's MessageHeader, or testing credentials leaked into a production feed.

How to fix it

  1. Verify your Merchant Identifier in Seller Central → Settings → Account Info.
  2. Update the merchant_id in the feed's MessageHeader to match exactly.
  3. If your tooling caches credentials, refresh them.
  4. Resubmit.

Common pitfalls