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warning 18540

Error 18540 — Promotional pricing error

What this means

Your sale_price, lightning deal, or promotional price has a configuration issue — invalid date range, sale price not below standard price, or conflicting promotion overlap.

Why this happens

Amazon validates promotional pricing against several rules: sale must be below standard, dates must be future-valid, multiple overlapping promotions on the same SKU cause conflicts.

How to fix it

  1. Set sale_price strictly below standard_price (typically at least 5% lower).
  2. Use sale_price_effective_date with a valid 'start_date/end_date' format, e.g., '2026-05-15T00:00:00-05:00/2026-05-22T23:59:59-05:00'.
  3. Cancel any conflicting overlapping promotions in Seller Central → Advertising → Promotions before submitting a new one.
  4. Don't set sale_price equal to standard_price as a placeholder — Amazon flags it.

Common pitfalls