Error 18102 — Listing matches a restricted product

Your listing was matched (by GTIN, title, or attributes) to a product Amazon has classified as restricted or prohibited. The listing cannot go live.

Restricted products include controlled substances, weapons, hazardous chemicals, certain medical devices, products requiring certifications you haven't provided, and items recalled by manufacturers/regulators.

1. Read the specific restriction reason in your processing report — Amazon usually cites the policy.
2. If your product genuinely shouldn't be restricted (false match), file a Catalog Dispute or Open a case with Seller Support.
3. If the restriction is correct but you have authorization (e.g., FDA registration for medical devices), submit your documentation via Seller Central → Performance → Account Health.
4. If there's no path to selling, exclude this product from your Amazon catalog.

• Continuing to attempt re-listings after a clear restriction — repeated attempts can trigger account-level enforcement
• Trying to modify the title to bypass restriction matching — Amazon's matching is multi-signal and catches this