← All disapproval codes
critical 13019

Error 13019 — Product not allowed on Amazon

What this means

The product falls in a category Amazon prohibits entirely — illegal products, certain weapons, drug paraphernalia, or items violating Amazon's broader policies.

Why this happens

Categories on the absolute prohibited list cannot be sold regardless of seller status — only category-restricted (13018) items can apply for approval.

How to fix it

  1. Confirm against Amazon's prohibited-products list.
  2. If the product is genuinely prohibited, remove from the feed entirely.
  3. If you believe it's permitted, file an appeal through Seller Central with explanation.
  4. Listing prohibited items repeatedly can suspend the account.

Common pitfalls