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The State of Social Commerce

Seven platforms, the engagement and purchase data behind each, and where product feeds fit.

Bryan Falla

14

May 31, 2024

Key takeaways

  • Social commerce spans seven platforms with distinct audiences, buying behavior, and tooling — not just Facebook and Instagram.
  • Instagram product tagging lifts sales 37%; Pinterest catalogs earn 5x more product impressions; TikTok LIVE has driven sales spikes into the quadruple digits.
  • Pinterest and YouTube skew toward research and discovery; TikTok and Snapchat toward younger, trend-driven buyers.
  • Most retailers use a fraction of the available commerce features on the platforms they already run.
  • Each platform pulls from the same catalog — feed quality decides how listings perform across all of them.

Shopping has moved to where people already spend their time. Social platforms are no longer just for sharing content — they are surfaces where consumers discover, research, and buy without leaving the app. Most retailers run Facebook and Instagram and use a fraction of what's available. This report profiles seven platforms — Meta, Facebook, Instagram, Pinterest, TikTok, Snapchat, and YouTube — with the engagement and purchase data behind each, and where product feeds fit.

The Untapped Potential of Social Selling

Most retailers run Facebook and Instagram and stop there. AR try-ons, shoppable video, and live shopping stay on the table — the case for using more of the surface.

Meta is an end-to-end customer engagement ecosystem

Meta spans the full journey, discovery through retargeting, across 3.65 billion monthly users. The reach and tooling that make it the default social commerce stack.

Facebook is dead, long live Facebook

Reports of Facebook's decline are premature: 3 billion monthly users, a $55 average order value, and the deepest commerce tooling of any social platform.

From post to purchase, visual stories sell on Instagram

Visual discovery with checkout attached. 130 million users touch shoppable posts monthly, and product tagging lifts sales 37%.

Product discovery often starts and ends on Pinterest

A discovery engine where 96% of searches are unbranded and 85% of weekly users have bought from a Pin — an affluent, high-intent audience.

TikTok is still the cool kid on the content block

1.5 billion monthly users, 58% discovering brands on the platform, and LIVE commerce driving sales spikes — the discovery-to-purchase engine for a younger audience.

Snapchat is quietly reinventing interpersonal communication

397 million daily users and 200M+ monthly AR shopping engagements — a younger audience reached through interactive, camera-first commerce.

YouTube is where consumers get a good look

2.7 billion monthly users and nearly a billion daily hours watched — where product research happens before the purchase, with Shorts adding conversion.

https://docs.google.com/document/d/1FpltZFVCBM9qFsjWlh7hHPFgT4rEpf5bJkGmgvBar3I/edit?tab=t.brtmnvrdmepv#heading=h.t2mrstu6jr9e

Sources

Every platform here pulls from the same catalog. Feed quality decides how your listings perform across all of them.

In this article

Put your catalog everywhere your buyers are

Shopping is now a social activity, and the retailers pulling ahead are the ones using more of each platform than a product tag and a boosted post. The reach is there on all seven — what varies is how well your catalog is built to perform on each.

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