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We're a tight group of account managers, developers and online marketers who get nerdy about ecommerce. Sure, our software is awesome, but it's our people that make us great. 

IN GOOD COMPANY.

Careers

Position: Software Support Specialist

 

Are you a tech-savvy problem solver that loves all things the fast-paced digital marketing world has to offer? Come join an industry-leading software platform that helps thousands of retailers, ecommerce agencies and global brands publish their digital catalogs across the web to sites like Amazon, Google Shopping, Walmart and more.

 

The Software Support Specialist is a key member of our account management team and will help onboard, support and optimize campaigns for our growing list of online retailers.

 

What You’ll Do:

  • After you grab a cup of gourmet coffee, you will:
  • Help retailers launch new marketplace integrations
  • Liaison between the account management and development teams
  • Troubleshoot data issues, including QAing CSV, tab-delimited and XML files
  • Document development tasks for client and agent training and QA development rollouts
  • Dig into time-sensitive issues related to data discrepancies, bulk edits, reports and analytics, URL parameters and tagging
  • Leverage tools and forums to implement best practices


Are You a Fit?

  • You understand digital marketing concepts and applications including display advertising, SEM, tagging and tracking technology
  • You listen to customers’ needs and translate them into collaborative solutions
  • You are super organized and enjoy writing step-by-step solutions so your teammates can expedite problem-solving
  • You know your way around Excel and understand what XML, HTML, API are
  • You're interested in the latest updates from Google, Facebook, Bing and more
  • Bonus: if you have experience with popular shopping carts like Magento, Shopify, BigCommerce, WooCommerce, etc.
  • Local candidates only (Broward County candidates only)
  • NO RECRUITERS
  • Please do not apply if you do not have any ecommerce, software or related experience


Starting Salary Range is $40,000 and up, depending on experience; not a commissioned position. We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, life insurance, 401K with company match.


Ready to Join the Team?

Since our beginnings in 2007, GoDataFeed has been reshaping the way product feeds are delivered. While the idea of an automated product feed may sound simple, we discovered early on that online retailers spend too much time on them. We figured out that the big opportunity is not just making the feed submission process smoother, but making it easier to optimize the data to ensure the feeds themselves are profitable. The way we see it, our job is not done when the feed is submitted. We have a vested interest in ensuring our clients are seeing a healthy return on their investment with us.


Over the years we have been recognized by some of the industry’s most well-known websites and publications including Internet Retailer, Practical eCommerce, Ecommerce Bytes, Ecommerce-Guide.com, Digital Journal, Small Business Informer and ECommerceOptimization.com.

150 S. Pine Island Road, Plantation, FL, 33324